Our nonprofit support team is here to assist you with your account related questions. Support for existing everydayhero customers is provided by Blackbaud’s award-winning support team. Have your Blackbaud Log-In ready and submit a ticket via blackbaud.com:
Blackbaud.com: Available 24-7 and holds multiple resources including a charity Knowledgebase, and the community.
Case Central: Available 24-7 to log notes on existing cases and to review case history.
Chat Support: Available 8:30 a.m. to 8:00 p.m. ET Monday-Friday.
Phone Support: Available 8:30 a.m. to 8:00 p.m. ET Monday – Friday. (Availability subject to your contract)